Knot To Knead Massage Therapy Claimed

Knot To. Kneed Massage Therapy – Bonnyville, Alberta

Session Information:
Please plan to arrive 5 minutes early for a brief pre-interview (10 minutes if you’re a new client to complete paperwork). I strive to provide the full massage therapy session time you’re paying for. However, if you’re late or do not allow sufficient time for the pre-interview, your session time may be shortened. For clients with a complex health history, please notify me in advance to allocate extra time for your first session.

After your massage therapy session, staying active and drinking plenty of water will help reduce any post-session soreness or stiffness due to lactic acid release and muscle fiber realignment.

Emergency Appointments are available at my discretion, with a $100 convenience fee payable upfront via cash or e-transfer in addition to the regular service fee. Emergency appointments fall outside my regular hours (10 am – 6 pm) or on days off, and this fee is not claimable through insurance.

I specialize in relaxation massage and therapeutic massage. My default pressure tends to be deep, so please communicate your session goals clearly during the pre-interview. Don’t hesitate to adjust pressure or technique during your session. I follow up with clients 10 days after their session unless it’s strictly for relaxation.

Payment Options:
If you are not using direct billing, please bring cash or be ready to e-transfer. I do carry a small amount of change on hand.

Direct Billing
Please confirm your insurance eligibility prior to your session, as some plans require a doctor’s referral for direct billing. I work with the following insurance providers:

• Alberta Blue Cross (ASEBP), Blue Cross (Medavie, RCMP, VAC), Canada Life, Chamber of Commerce Group Insurance, Desjardins Insurance, Greenshield, Sun Life Financial, and many more.

Booking and Cancellation Policy:
To book or cancel, call 780-812-3081 (landline) or 780-819-3081 (cell), or send a private message. Facebook booking is not always accurate. For up-to-date openings, it’s best to check my posts or call directly.

Cancellation Policy:

• Less than 24 hours’ notice: 50% of the service fee will be billed.
• No-show or less than 4 hours’ notice: 100% of the service fee will be billed.
  Missed appointments are not eligible for insurance claims, but I can issue a receipt after payment.

If you cancel more than 2 appointments without proper notice, full payment in advance will be required to book future sessions.

Personal Note:
While I am committed to providing high-quality massage therapy services, I kindly ask clients to contact me between 9 am and 9 pm. I work 6 days a week and run a second business, so responses may not always be immediate.

Thank you for your continued trust in my massage therapy skills.